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Case 01 · Consumer legal

Sue Karen

We turned the most feared name on the internet into the one on your side.

BrandCharacterProduct siteContent
Visit suekaren.com ↗
The face of Sue Karen

Live at suekaren.com

The suekaren.com homepage: Can I sue for that?, with Sue holding a certified letterSue Karen on a phone

The cast and the shelf

Sue Karen: Keep the receipt
Keep the receipt
Sue Karen: Screenshot it
Screenshot it
Sue Karen: The paperwork
The paperwork
Sue Karen: The call
The call
Sue Karen: 14 days
14 days
Sue Karen: Hi, I'm Sue
Hi, I'm Sue

The idea

Everyone knows what a Karen is: the person who demands the manager. We flipped it. Now there's a Karen on your side, and her name is literally an instruction: Sue. The joke is the brand.

The face

Sue, a friendly illustrated non-lawyer, drawn in a pose for every step (receipt, phone, folders, call, watch), so the product explains itself.

The voice

  • “Tell us who owes you.”
  • “Can I sue for that?”
  • “They're counting on you to let it go.”
  • “Screenshot it. Future you will thank you.”

The product

A $29 demand letter sent by certified mail, a 14-day countdown, and small-claims prep if they still don't pay.

Results

Launch numbers are being audited before they go on the wall. Ask us on a call; we'll show you the dashboard.